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02-Apr-2019 18:15

The SAV component is used to detect and disinfect viruses on computer system.

The Sophos Auto Update component is used to check for updates to the Sophos Antivirus program and, when updates are available, download and install them.

Therefore, Computing Services will make an effort to continue providing access to the installers for unsupported operating systems and access to the product updates on an unofficial and unsupported basis.

The priority for maintaining these updates will be considered low (at best) and may be discontinued completely with little or no warning should significant difficulties arise in the continuation of such support.

SAV running on any other platform is considered to be unsupported and subject to the policies outlined in the PC Support policy document (ie: billable and lowest possible priority).

Please refer to the Computing Services PC Support Policy and the Computing Services Service Pricing page for more information.

Additionally, when the initial install of the Sophos Antivirus product is performed, the Auto Update component is loaded on the computer and the Auto Update component becomes responsible for loading SAV and other components.